Terms of service

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

Constantina Danis does not give permission for any leading or hiring out of the brand. Any purchase must be for personal use only unless prior authority has been granted by director.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

About the supplier: Constantina Danis owns and operate the website and is the supplier of products via the website.

Use of this website is acceptance of these terms and conditions. If you do not agree to these terms and conditions, do not use this website. These terms and conditions govern visitors’ access to and use of the website, and the supply of products ordered via the website. Constantina Danis may modify or repeal these terms and conditions without prior notice. In case of a modification or repeal, the pre-existing terms and conditions continue to apply to any products ordered via the website before the change takes effect.

Intellectual property:
Material displayed on the website is subject to copyright owned by Constantina Danis or its content suppliers and is protected by law. Brands and logos displayed on the website may be the subject of registered trade marks of Constantina Danis or its product suppliers and protected by law. A visitor to the website may access, display, download and print portions of the website for their own private non-commercial use and to order products via the website, subject to any additional restrictions displayed on the website. Any other use of material on the website is prohibited.

All content included on this site, including but not limited to text, graphics, logos, button icons, images and software is the property of Constantina Danis or its content suppliers and is protected by the Commonwealth of Australia Copyright Act 1968 and other international copyright laws. This excludes property in which the rights of third parties are expressly identified on this site. Permission is granted to display and, subject to any expressly established restrictions or limitations relating to specific material, download or print portions of the material from the site solely for your own non-commercial use, or to place an order with Constantina Danis. Any improper use, including but not limited to the reproduction, modification, distribution, transmission, re-publication or display of the content on this site is strictly prohibited.

Third-party links:
If the website links to another website, Constantina Danis is not responsible for the content of such other websites, nor for any use (or misuse) of information a visitor may supply to that other website, nor for any goods or services on offer at that other website. If a visitor has a problem with a third party website so linked, please notify Constantina Danis.

Third-party content:
If the website displays material sourced from a third party (including a supplier of product, or a consumer of product), Constantina Danis does not warrant or represent the accuracy, utility or other characteristic of that material.

Visitors’ use of the website:
A visitor to the website must not post on the website any material that is abusive, defamatory, obscene, contrary to law or to the rights of any party. Constantina Danis may block / delete from the website any material posted to the website that Constantina Danis decides contravenes that requirement. A visitor in using the website must not impersonate the identity of another person. A visitor must not attempt to use the website or any of its content to solicit others to participate in any organisation or commercial on-line service. Improper use of the website may result in the visitor being banned from the website, being liable to Constantina Danis for breach of contract and / or infringe applicable law.

Indemnity:
A visitor agrees to indemnify, defend, and hold harmless each of Constantina Danis, its officers, employees, agents, licensees and suppliers from and against all losses, expenses, damages and costs resulting from any violation of these terms and conditions or any activity related to the visitor’s account (including negligent or wrongful conduct) by the visitor or any other person accessing the website using the visitor’s Internet account.

Website functionality:
Constantina Danis does not represent or warrant that the functions within the website would be uninterrupted or error-free, that any defects would be corrected, or that the website or the server that makes the website available is free of viruses or other harmful elements.

Password security:
A visitor to the website allocated a password is responsible to prevent the password being disclosed to any third party.


Privacy:

Visitors’ privacy is important to Constantina Danis, and Constantina Danis deploys encryption and other technology with the aim of protecting credit card information and the customer database. Access to this database within Constantina Danis is restricted. Constantina Danis does not sell, rent, trade or rent personal information. By providing their details to Constantina Danis on the website, a visitor consents to Constantina Danis maintaining, recording, holding and using that information to process their orders, to improve the service to customers and to inform the visitor of promotions. If a visitor has any questions regarding privacy, please notify Constantina Danis.


SUPPLY OF PRODUCTS
Buyers:

To buy products via the website, the buyer must be at least 14 years of age, and specify a delivery address. By placing an order, the buyer confirms they are at least 14 years of age. If buying as a gift, the recipient must also be at least 14 years of age.
Special offers:
At any time, Constantina Danis may terminate any special offer without advance notice.

Vouchers:
Each promotional voucher may only be redeemed once per household. Vouchers may only be redeemed on products selected by Constantina Danis. Vouchers may not be used in conjunction with any other vouchers – strict limit of one voucher per order.

Prices:
Prices stated are in Australian dollars. Prices include GST, unless otherwise stated. All delivery charges are extra, and not included in stated prices.

Payment:
A buyer must pay for an order by Visa, MasterCard or American Express when ordering. If the credit card issuer does not authorise the transaction, or later revokes authorisation for the transaction, Constantina Danis may cancel the order.

All sales in Australia includes GST.

Please note that we do not offer AFTER-PAY for custom made designs.

Pricing errors:
If a product inadvertently appears on the website at the wrong price, Constantina Danis may decline or cancel any orders placed at the wrong price, even if the order has been confirmed and a credit card charged. If a credit card was charged for the purchase and the order is so cancelled, Bec & Call will notify the buyer and issue a credit to the credit card account in the amount of the wrong price.

Product availability:
All product is offered for sale on the basis of while stocks last.

Constantina Danis will engage Australia Post to endeavour to deliver orders to Australian capital city metropolitan areas within 7-10 working days. For delivery addresses in Australian regional centers and outside metropolitan capital cities, allow at least 14 working days. In outlying areas, delivery will be may take longer. Constantina Danis do not however guarantee any specific delivery date.

Orders are normally delivered Monday to Friday 9.00 am to 5.00 pm and to either business premises or a residence. If the premises are unattended, the order may be left according to delivery instructions.

Risk of damage, loss or deterioration to product passes to the buyer on delivery.

Product remains Constantina Danis’s property until paid for by the buyer.

Customer Promise:
A buyer of product via the website who does not like a particular item or garment supplied (within 2 weeks of the sale) need only notify Constantina Danis as soon as possible to obtain a refund of the price paid for that item. The buyer is responsible for returning the item or garment to Constantina Danis, who will then provide a refund to the buyer. If Constantina Danis reasonably believe that a buyer has breached these terms and conditions, or has abused the Customer Promise, Constantina Danis may suspend or cancel the Customer Promise in relation to that buyer, cancel a particular order made by the buyer or close that buyer’s account.

A buyer may for any reason cancel their order at any time up to the time at which Constantina Danis dispatches the order from their warehouse.


Returns:

Where product is to be returned, Constantina Danis will provide a return mail address for the buyer to return the items to. All cost of return is to be paid by the buyer. The buyer is liable to keep the items in a safe and proper manner and take reasonable care of it. Items should be returned in the original box and packed to avoid breakage in transit back to Constantina Danis. There is no refund or exchange issued on custom made items.

Refunds:
Any price refunds will be effected within 30 days after Constantina Danis was notified of the reason, conditional upon any returned item being returned in original saleable condition. There is no refund or exchange issued on custom made items.

Product warranties:
Constantina Danis warrants that product supplied is of merchantable quality when delivered. Subject to applicable law, Constantina Danis does not make any other warranty or representation about products on offer. In respect of any statutory warranty that Constantina Danis cannot exclude, subject to applicable law, Constantina Danis’s liability is limited, at its option, to the replacement or re-supply of the products or a refund of the cost of the products.

Notices to Constantina Danis:
To notify Constantina Danis, call during 9 am-5 pm EST Monday to Friday, excluding public holidays) or email to shop@constantinadanis.com or post a letter to the address above.

Notices to visitors:
Constantina Danis may notify a visitor to the website by email, a general notice on the website, or by other reliable method to an address previously provided to Constantina Danis by the visitor.
Governing laws: The laws of Australia govern the use of the website and the supply of products.

Force majeure:
Constantina Danis is excused from performing its supply obligations where and so long as prevented from doing so by reason of events beyond its reasonable control. Constantina Danis will endeavour to notify the buyer of the delay and its expected duration. If so prevented for longer than a reasonable time, Constantina Danis may elect to cancel the order without liability to the buyer.

Vouchers:
If Constantina Danis issue a buyer a voucher to redeem against the future purchase of an item, the terms and conditions on that voucher apply and bind the holder of the voucher. Vouchers are non-transferable and may not be redeemed for cash.

Privacy Policy

What information do we collect?

• We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
• When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
• We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
• Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
How do we use your information? We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To administer a contest, promotion, survey or other site feature.
• If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Constantina Danis. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your email subscriptions, please let us know by modifying your preferences. Please note that due to email production schedules you may receive any emails already in production. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on October 10, 2019.

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

By using our site, you consent to our privacy policy.


Refund Policy

This Return and Exchange Policy is only available to all purchased ready to wear items from our Online Boutique.

Constantina Danis takes great pride in manufacturing quality products and checks each garment prior to dispatching. If for any reason you are not happy with your purchase from Constantina Danis Online we will gladly exchange the item. Alternatively, if you are not satisfied with an exchange we will be happy to issue a store credit or full refund.

All exchange/refund requests are to be made within 7 working days from the initial date of receipt, pending the conditions below are complied with.

Please note that any SALE purchased or PROMO garment/s will NOT be refunded. An online store credit will be issued for the amount paid.

*There is no refund or exchange issued on custom made or custom ordered items.

We refund all orders if the item is faulty or deemed to be not the item sold. Please notify Constantina Danis within 7 days of faulty item and return the item to HQ to be reviewed upon which immediate refund will be issued .

No refund on custom / sale / pre- orders are offered for change of mind.

Only upon receipt of the garment/s will Constantina Danis dispatch a new garment/s. The customer takes all responsibility for the garment/s to be returned to Constantina Danis and Management reserves the right to reject customer’s dispute.

Under NO circumstances will a refund be given for the purchase of the Constantina Danis swimwear due to Health Regulations.

All returned items are not to have been worn; the receipt included in returned package and must have swing tags still attached. Please be advised the original shipping charges are not refundable and if you are exchanging for an alternative item a shipping charge will be applied according to the items chosen.

Return requests must be submitted via online. Your request will then be directed to our Online Store pending action. Upon completing a Return Request, please forward your garment/s to:

Attn: Constantina Danis Online
65 Beauchamp Street
Marrickville NSW 2204
Australia